Policies

I appreciate your business. So that we can best serve all our clients, please be advised of our scheduling and other policies.

A $100 booking fee is required to secure your appointment and will go toward the service total.  The booking fee can be paid by calling 512 940-5238.  We accept cash, PayPal or Venmo.

NOTE: Please be realistic with your brow expectations, although symmetry is always our goal, no one’s face is 100% perfectly symmetrical. It is nearly impossible for eyebrows to be perfect mirror images of one another. Your results depend on your skin and lifestyle. Results cannot be guaranteed.

We reserve the right to refuse service to anyone at any time.

My studio employs a no refund policy for work performed.

Cancellation Policy

​We understand that life happens, and sometimes plans change. However, to maintain the quality of service for all our clients, we have implemented the following cancellation policy:

Cancellation Notice: We require at least 24 hours' notice for any appointment cancellations or rescheduling. This allows us to offer your spot to another client who may be waiting.

Late Cancellations: Cancellations made less than 24 hours before your scheduled appointment will forfeit their deposit.

No-Show Policy: If you do not show up for your scheduled appointment without prior notice, a 100% charge of the service price will be applied.

Late Arrivals: Please arrive on time for your appointment. If you arrive more than 20 minutes late, we may need to reschedule your appointment, and you will be subject to our cancellation fees.

Rescheduling: If you need to reschedule your appointment, we request that you notify us as soon as possible. We can reschedule your appointment within our cancellation policy window, but any late rescheduling may be subject to the cancellation fees.

By booking an appointment at Posh, you agree to abide by the following studio policies to ensure a smooth and safe experience for all our clients:

​Studio Policies

  • Consultation Requirement: All new clients must complete a consultation before their appointment. If you’ve had previous permanent makeup, tattooing, or microblading by another artist, you must come in person for your consultation.

  • Forms Completion: Clients must complete the necessary forms, provided during the consultation, corresponding to their treatment prior to their appointment. This information is crucial for us to provide the best possible service tailored to your needs

  • Touch-Up Policy: Your 4-6 week touch-up after the initial session must be scheduled within this timeframe.

  • Color refresh touch-ups should be done within 24 months of the initial treatment. After that period, a full price will be charged according to the current treatment fee.

  • Respectful Behavior: We ask that all clients treat our staff and space with respect. Any inappropriate behavior or disrespectful actions may result in the immediate cancellation of your appointment.

  • Arrival Time: Please arrive on time for your appointment. If you are running late, please notify us as soon as possible. If you are more than 15 minutes late, we may need to reschedule your appointment and charge cancellation fees.

  • Payment Policy: A non-refundable deposit of 50% the cost of the treatment will be required to secure your appointment. The balance is due at the time of the service. We accept cash, credit card, Apple Pay as a form of payment or you can apply for our payment plans. We do not accept Venmo, Apple Cash, PayPal or any other form of App payment. Tips are welcome in cash. 

  • No Food or Drinks: Please do not bring food or drinks into the studio. Alcohol is not permitted, and if a client arrives under the influence or is consuming alcohol, their appointment will be canceled.

  • No Animals: Animals are not permitted in the studio, except for service animals that are certified and have their documentation proving it with them at the appointment. The service animal must also be wearing a service dog vest.

  • Guests: No guests allowed

  • Under 18 Clients: Clients under 18 must be accompanied by a parent or legal guardian. The parent must also bring the child’s birth certificate for verification. No other relatives are allowed to attend the session.

​​​Pre-Care Instructions

To ensure the best results from your treatment, we ask all clients to follow these pre-care and after-care instructions:

  • Avoid Alcohol and Caffeine: Do not consume alcohol or caffeine for at least 24 hours before your appointment as these can affect the healing process and cause more bleeding during your service.

  • No Makeup: Please arrive with no makeup on the area being treated to ensure a clean procedure.

  • Avoid Sun Exposure: Avoid excessive sun exposure or tanning beds for 48 hours before your appointment to ensure your skin is in optimal condition for the procedure.

  • Do Not Take Blood Thinners: If you are on blood-thinning medications, please consult with your doctor prior to the procedure. You may need to stop these medications for a short period.

  • Avoid Skin Treatments: Do not have any facial peels, waxing, or laser treatments in the 4 weeks leading up to your appointment.

​​After-Care Instructions

  • Keep Area Clean: Gently clean the treated area with a mild, fragrance-free soap and water. Pat dry with a clean towel.

  • Avoid Touching: Refrain from touching the treated area with dirty hands. If you need to touch it, ensure your hands are clean.

  • Do Not Pick or Scratch: Scabbing is normal, but do not pick or scratch the treated area as it can cause scarring or affect your results.

  • Avoid Sun Exposure: Do not expose the treated area to direct sunlight or tanning beds for at least 2 weeks. Always apply sunscreen after healing to prevent fading.

  • Stay Away from Water: Avoid swimming pools, hot tubs, and saunas for at least 1 week after your treatment to reduce the risk of infection.

  • Follow-Up Care: If you experience any signs of infection or unusual irritation, please contact us immediately for guidance.

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Pre-Care and After-Care Compliance

It is important to follow all pre-care and after-care instructions as provided. If these instructions are not followed, we cannot guarantee the results of your treatment. In such cases, the entire procedure will need to be redone, and full price will be charged.

Other

Please view the LIST below before booking. If you schedule your appointment and have one of the conditions listed, please contact us and cancel your appointment. 

Eczema

Pregnant / Nursing

Rosacea

Melasma

Steroids (must be off for 6 months)

Retinol / Retin-A (must be discontinued 7 days prior to procedure)

Recent Injections in the past 2 months ( Botox, Radiesse, Juvederm, etc.)

Social Alcohol Consumption

Tumors, Growths, Cysts, or Cancer

Hemophilia

Epilepsy

Blood thinner medication

Thyroid Issues

Accutane in the past year

Sick (cold, flu, etc.)

Sunburn/ Suntan

Hypertrophic or Keloidal Scars

Blood Disorders (Sickle Cell Anemia, Hemophilia)

Transmittable Blood Diseases such as HIV or Hepatitis B/C

Diabetes

Lupus

Active Vitiligo

Vertigo, Fainting Spells, or Chronic Dizziness